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Term & Conditions

§1. General Information

  1. The online store available at www.facesofart.no is operated by FACES OF ART Eliza Losiewicz-Lenczewska, based in Sopot, Poland (address: Kolberga 16B/21, 81-881 Sopot). NIP: PL9710538386

  2. Contact email: facesofart.no@gmail.com

  3. These Terms and Conditions set out the rules for using the website, purchasing artworks and courses, and protecting intellectual property rights.

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§2. Orders and Payments

  1. All prices are listed in the currency shown on the website, phone or e-mail and include all applicable taxes.

  2. Orders can be placed through the website 24/7.

  3. Payments are processed via secure third-party systems (e.g. PayPal, Przelewy24).

  4. After placing an order, the Customer receives a confirmation by email.

  5. A digital or paper invoice is issued for each purchase (individual or business invoice upon request).

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§3. Shipping and Delivery

  1. Physical artworks are shipped both within Poland and internationally.

  2. The standard order processing time is 5–14 business days, depending on the type of artwork.

  3. Shipping costs are calculated based on the destination and shown before order confirmation.

  4. Digital products (such as online courses) are delivered electronically to the email address provided by the Customer.

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§4. Returns and Complaints

  1. Customers have the right to withdraw from a purchase within 14 days of receiving the product (physical items only).

  2. The right to withdraw does not apply to digital products once access has been granted.

  3. Complaints can be submitted via email: facesofart.no@gmail.com

  4. Return shipping costs are covered by the Customer. Refunds are issued within 14 days of receiving the return.

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§5. Copyright and Licensing

  1. All artworks and materials available on the website (including images, illustrations, and course content) are protected under copyright law.

  2. Purchasing a work does not transfer any copyright or usage rights.

  3. The Customer acquires the physical item (or digital copy) for personal use only.

  4. Copyright transfer or licensing for commercial use must be agreed upon in a separate, written contract.

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§6. Newsletter and Personal Data

  1. Providing personal data is voluntary but necessary to fulfill the order.

  2. Full information on how data is processed is provided in the Privacy Policy.

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§7. Final Provisions

  1. These Terms and Conditions are governed by Polish and EU law.

  2. Any disputes shall be settled by a competent Polish court.

  3. The owner reserves the right to amend these Terms, with prior notice provided on the website.

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Valid from 24.04.2025

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